Yu Yuan
Yu Yuan
Senior UX Researcher @ Lenovo
Yu Yuan is a UX researcher at Lenovo whose work helps cross-functional product teams stay grounded in real human needs while improving digital experiences. She conducts qualitative, quantitative, and mixed-method research across eCommerce and product experiences, translating customer behavior, pain points, and decision-making patterns into actionable strategies for design, product, analytics, and business teams.
Her research spans a full spectrum of audiences, including Gaming, Education, Creator, and SMB segments. Working across these diverse customer groups has shaped her perspective on how human needs, motivations, accessibility considerations, and decision-making contexts vary across product experiences.
Proving UX Impact in the Real World: A Practical UX Assessment Framework
UX teams are increasingly expected to prove the impact of their work, especially as AI accelerates experimentation and change. Yet in practice, impact is difficult to assess—launches overlap, attribution is messy, tracking is incomplete, and success varies across stakeholders. Many teams are asked to measure impact without clear ownership or dedicated roles.
This hands-on workshop introduces a practical UX assessment process to help teams operationalize impact measurement across product, analytics, and UX using existing roles. It reframes assessment as an ongoing, cross-functional discipline embedded throughout the lifecycle, with participants working through real scenarios including success definition, alignment, KPI selection, and post-launch analysis.
