Kelley Gordon
Kelley Gordon
Director of Product, Nielsen Norman Group
Kelley Gordon is the Director of Product at Nielsen Norman Group. She plays a crucial role in driving the success of NNGroup’s digital products, including the strategy, design, development, and management of it.
With over 12 years of experience in UX design, Kelley excels at turning complex design problems into simple, enjoyable experiences. She is passionate about building younger team members and forming effective partnerships with development, all while weighing business tradeoffs.
Prior to joining NN/g, Kelley worked at IBM where she took large, complex systems and created simple, easily understandable user experiences.
She holds a Bachelor of Graphic Design from College of Design at North Carolina State University. Kelley is based in Raleigh, North Carolina.
From Confrontation to Collaboration: The Developer-Designer Relationship
IMAX, Thursday 11:00 am - 11:45 am
We’ve all seen (and probably experienced) a toxic developer-designer relationship. It’s a major red flag when a designer tells their developer counterpart how to do their job because they “know” code, or when a developer puts a designer's most prized design into a backlog blackhole. In this session, I’ll talk about the infamous developer-designer relationship and how this pairing can go from toxic collaboration to peacefully co-owning the product experience.
We’ll take a look at who or what’s to blame (spoiler alert: power dynamics, historical patterns, and poor process are major players), the benefits for working in a co-ownership approach, and tips that have worked for my design and developer teams at Nielsen Norman Group.
